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Frequently Asked Questions

Is Astrology a guaranteed science?

No — Astrology is not a science in the traditional, empirical sense. It is a symbolic, interpretive system used for self-reflection, guidance, and spiritual insight. Our services are for entertainment and personal development purposes only.

Are your astrology and tarot services suitable for medical or legal decisions?

No. Our readings do not replace professional advice from a doctor, lawyer, therapist, or financial advisor. Always seek licensed support for serious matters. Our services are complementary and spiritual in nature.

Do I need to be 18 to use your services?

Yes. You must be 18 years or older to book readings, purchase digital downloads, or engage with our tarot and astrology services.

 

Can I get a refund on a reading?

Because all Astrology and Tarot readings are personalised, we do not normally offer refunds once work has begun. If you need to reschedule a live session, please contact us at least 24 hours in advance.  Please refer to our Booking and Cancellation Policy page for further information.

 

What happens to my birth data and personal information?

Your data is kept private and secure. We only use your birth details to create your chart or report and never share your information without consent.  Please refer to our Privacy Policy page for further information.

 

What if my delivery is delayed or lost?

If you've ordered a physical product, we’ll work with you to track or replace the item where appropriate. For digital services, we aim to deliver within 3-5 business days. Please check your spam folder before contacting us.

 

How are payments handled?

All payments are processed securely through trusted platforms including direct bank transfer, Wix Online Payments or PayPal. We never store your card details on our servers.

 

What if I want to unsubscribe from emails?

You can unsubscribe anytime using the link at the bottom of any email from us, or contact us directly to be removed from our list.

 

Do you ship internationally?

Yes! We offer international shipping for physical items, but please note that customs fees and delays may apply depending on your country.

 

Who can I contact with a legal or data concern?

Please email info@astrologyworld.online or click the button below if you have any concerns about your personal data, service issues, or legal queries. We take your trust seriously.

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