At Astrology World ® we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and protect your information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

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What Personal Data We Collect

We may collect the following information when you interact with us:

🔹 Information You Provide

• Name, email address, phone number (optional)

• Birth data (for Astrology readings): date, time, and location of birth

• Delivery or billing address

• Payment details (via third-party processor — we don’t store payment data)

• Feedback or testimonials you voluntarily provide

• Transaction Data - products or services purchased (not payment data)​​

🔹 Information Collected Automatically

• IP address

• Browser type and version

• Device information

• Pages visited and time spent (via cookies and analytics)
   

How We Use Your Data

We use your information to:

• Deliver Astrological and Tarot services

• Process and ship orders from our shop

• Send updates, booking confirmations, or relevant emails

• Offer customer support

• Improve our website and services through analytics

• Send marketing communications (if you’ve opted in)

• Comply with legal obligations
   

Lawful Bases for Processing

We process personal data under the following lawful bases:

• Contractual necessity – to fulfil a purchase or service agreement

• Consent – for marketing and newsletters or use of sensitive data (e.g., birth info)

• Legal obligation – to comply with UK tax or business laws

• Legitimate interest – to run and improve our services
   

How We Store and Protect Your Data

• All data is stored securely on Wix servers and third-party systems (e.g., email marketing tools).

• We use HTTPS and secure authentication to protect your personal data.

• Access is restricted to authorised personnel only.
   

 Sharing Your Data

We never sell or rent your data. 

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We may share data with trusted third parties strictly for the following purposes:

• Payment processors (e.g. Wix Payments, PayPal, Stripe)

• Delivery services

• Email marketing platforms (only if you’ve subscribed)

• Professional service providers (e.g. legal, tax)

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Birth data supplied by clients is used soley for the preparation of astrological charts, reports, consultations and educational services.  Such information is never sold or disclosed to third parties except where required by law or necessary to provide contracted services.

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Cookies

Our site uses cookies to enhance your experience.  Cookies are small files stored on your device that help websites function correctly and improve user experience.

🔹 Essential Cookies are necessary for :

• Website functionality

• Shopping cart operation

• Secure login

• Payment Processing
   

​🔹 Analytics Cookies may be used to understand :

• Visitor numbers 

• Popular pages

• User journeys

These cookies are only used where consent is provided
 

🔹 Marketing Cookies may be used to:

• Measure advertising perfomance 

• Deliver personalised content

These cookies are only used where consent is provided

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You can manage cookie preferences through your browser or via our cookie banner preferences.​

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Email Marketing

You will only receive emails from us if you:

• Opt in via our subscription service.

• Consent has been provided 

• Soft opt-in rules apply

• Book a service or make a purchase (transactional emails only)

You can unsubscribe at any time using the link at the bottom of our emails.

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 Your Rights Under UK GDPR

You have the right to:

• Access the data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Withdraw consent at any time

• Object to data processing or marketing

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To make a request, email us at: info@astrologyworld.online​

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Birth data supplied by clients is used solely for the preparation of astrological charts, reports, consultations and educational services. Such information is never sold or disclosed to third parties except where required by law or necessary to provide contracted services.

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Data Retention

• Personal data related to services or purchases is retained for up to 6 years (for legal compliance).

• Marketing data is retained until you unsubscribe or request deletion
   

Children’s Privacy

We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe your child has submitted information, contact us and we will delete it.

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Changes to This Privacy Policy

We may update this policy occasionally to reflect legal or service changes. The latest version will always be available on this page.

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Questions?

If you have any questions about your privacy, contact us at:
Email: info@astrologyworld.online